As the main natural gas distribution company in France, Gaz Réseau Distribution France (GRDF) distributes natural gas to more than 11 million customers each day. GRDF designs, builds, operates, and maintains the largest distribution network in Europe and develops it in more than 9,500 municipalities, guaranteeing the safety and quality of distribution.
Due to a business reorganization, GRDF needed to rebuild their IT landscape, and used this as an opportunity to modernize their legacy systems.
GRDF chose Appian as a platform that could easily connect with their existing systems and support future technology investments. GRDF has deployed 7 Appian applications, replacing numerous legacy applications and automating 1 million processes each year. GRDF uses Appian to orchestrate the process of fulfilling over 80,000 gas connections per year.